Join Our Team!

• Health benefits:  We offer several medical plans, including some with tax-advantaged health savings accounts. We also provide dental, vision, disability, and life insurance coverage at competitive rates.
• Health Advocate: This no-cost advocacy and assistance program helps employees and their families navigate the healthcare system. Services include making appointments, resolving claims and billing assistance.
• Employee Assistance Program: This program provides professional, confidential consultation 24 hours a day for employees and their eligible dependents. Services include consultation on personal and job-related concerns.
• 401(k) savings plan: We encourage our employees to invest in their futures through payroll deductions, and we help with a company match on a portion of their contributions.
• Paid time off: We want our employees to enjoy some downtime, so we offer generous paid time off and holiday schedule benefits.
• Employee referral awards: Great people know great people. We offer a generous referral bonus to any employee who refers a candidate that we hire as a result.

• Career development: We offer a variety of learning opportunities to our staff including internally developed classes, customized workshops, and professional development programs to help employees develop new skills and grow their careers.
• Educational incentive program: Our tuition assistance program is designed to partner with employees to support lifelong learning.
• A business casual environment: Our business casual dress code offers employees flexibility and the opportunity to express a personal style.

For 50 years, Eastern Controls has served as a trusted business partner for our customers by delivering technical excellence, outstanding service, and above-and-beyond support. As an Application Specialist, you are the customer advocate for Eastern Controls and our manufacturing partners.

The ideal candidate will possess the education, skills, competencies, and availability outlined below:

Qualifications:

• Associates degree with a technical and/or business concentration
• A familiarity with the Process Industry – working with end users, integrators, and/or engineering firms
• Technical aptitude – knowledge of instrumentation, gas detection, and/or valves is a major plus
• Professional sales acumen – consistently striving to grow and develop business opportunities assisting Outside Sales Representatives
• Living within a commutable distance of our main office in Edgemont, PA is highly preferred

What we expect from you:

• A passion and energy for helping customers succeed
• Sound judgement, rationality, resourcefulness
• Curiosity to learn Eastern Controls’ product portfolio to help provide the best solutions for customer needs
• Strong communication and interpersonal skills
  • Daily interaction with customers, inside and outside staff, manufacturing partners, etc.
• Proposal development for single item and large projects

This position entails everyday travel to our varied customers (including power, energy, process, chemical, manufacturing, life sciences, pharma, food and beverage, and commercial) in Metro New York, Eastern Pennsylvania, New Jersey, Delaware, Maryland and D.C. areas to perform assembly and disassembly, assist with troubleshooting, maintenance, calibration, installation, and repairs of the various product lines based on the manufacturers specifications.

Approx. 15% is overnight, primarily in the spring and fall coinciding with plant outages.

The ideal candidate will possess the education, skills, competencies, and availability outlined below:

Qualifications:

• High School Diploma or equivalent. Associates Degree in Technical Field Preferred.
• Experience as an electromechanical field tech doing calibration and repairs preferred.
• Demonstrates basic electrical and mechanical knowledge. Any knowledge of electrical and hydraulic actuators and familiarity with Pneumatics is a strong plus.
• Ability and knowledge of how to use hand tools and electronic testing equipment.
• Valid Driver’s License and safe driving record.

What we expect from you:

• Strong technical aptitude
• Hands-on troubleshooting & repair skills
• Ability to multitask
• Strong attention to detail
• Strong communication and interpersonal skills
• Can work independently and exercise good judgment
• Curiosity and desire to learn

Eastern Controls, Inc. (ECI) has an immediate opening for an experienced and professional Customer Service Representative with superior customer service skills, strong ability to learn mechanical engineering principles and products, advanced skills in Microsoft Office applications, experience with CRM and ERP Systems and accurate data entry skills to join our team working in our state-of-the-art headquarters in Edgemont PA.

This position provides a high level of support to our inside and outside sales team as well as our external customers and Principals with complete, accurate basic quote timely order processing, customer follow up, order status, and quote processing to ensure an exceptional customer experience.

The ideal candidate will possess the education, skills, competencies, and availability outlined below:

Qualifications:

•  3-5 years’ experience in a similar customer-facing role.
• High School Diploma, Associates Degree or equivalent preferred.
• Advanced skills in Microsoft Office Applications.
• Experience with CRM and ERP Systems.

What we expect from you:

• Strong technical aptitude
• Strong attention to detail.
• Proactive and attentive team player
• Possess knowledge of, and skill in the exercise of, practices required for successful accomplishment of tasks.
• Builds a logical approach to address problems or opportunities.
• Manages a situation at hand by drawing on one’s knowledge and resources as necessary
• Is accountable for actions and performance
• Can work independently and exercise good judgment
• Curiosity and desire to learn

This position will be responsible for maintaining consistent messaging of the Eastern Controls brand and expanding the reach of marketing efforts while adhering to key performance metrics.  Responsibilities include but are not limited to:

• Responsible for company branding efforts internally and externally and across a variety of media
• Assist in crafting messages and posting on social media platforms, including but not limited to copy and graphics
• Assist with implementation of marketing & campaign plans, including product positioning, campaign development strategies, and market strategy insights
• Copywriting, proofreading, and editing duties as needed
• Designing pages and posting content on the company website

Required Qualifications

• Previous experience in a B2B environment
• Previous experience curating and creating content
• Experience with email marketing practices, techniques, and platforms
• Proficiency in social media platforms (LinkedIn, Facebook, Twitter, etc.)
• Working experience with marketing automation platform
• Experience with CRM platform
• Lead generation and management experience
• Proficiency with WordPress and website management/design

Desired Qualifications

• Industrial or manufacturing business background
• Understanding of and experience with SEO practices
• Understanding and application of Google Analytics
• Strong technical writing ability
• Knowledge of Adobe Creative Suite
• Has general curiosity and understanding for what Eastern Controls does and how to take that message to market

Skills

• Excellent written and verbal skills to effectively communicate with customers and partners
• Should be a proactive self-starter with the ability to work independently
• Strong ability to set priorities, solve problems and be resourceful
• Deadline driven with exceptional organizational skills
• Ability to develop strong relationships with internal/external partners and colleagues
• Ability to multi-task and remain flexible in a fast-paced environment