To Our Valued Customers,
As COVID-19 presents new challenges to your daily operations, Eastern Controls remains open for business and ready to support you and your facility with our products, solutions, and services.
Eastern Controls has been supporting our customers since 1969, and we will continue to do so in this time of uncertainty. Our team has implemented the following measures to help ensure your continuity of business and reducing unplanned downtime: ECI has significantly increased our inventory of control valves, isolation valves, parts, and accessories (i.e. positioners, solenoids, limit switches, etc.)
- We are in frequent, daily contact with our Manufacturing Partners, and they continue to support Standard Lead Times with no identified supply chain disruptions.
- ECI Field Service Technicians are available to support at your site. If site access is restricted, our Technicians will support your facility through videoconferencing and other innovative solutions.
- ECI’s Masoneilan ValvFast manufacturing and MARC valve repair facilities are fully operational along with our Factory Authorized Field Service and Calibration centers for Endress+Hauser, MSA, Kaiser Optical, REXA, and Auma.
- Our Team is working responsibly and safely as always.
- Our 24/7/365 Emergency Response Hotline is: 1-866-566-9820
- We can be reached by email at sales@easterncontrols.com
- My email is cliff.mclaughlin@easterncontrols.com and my cell phone # is 610-505-7997. Don’t hesitate to contact me.
We look forward to working together through this crisis to deliver top quality products and services in support of our customers.
Thank you and stay healthy,
Cliff McLaughlin
President
